Blog

  • Online assessment (COVID-19) update #7

    Online assessment (COVID-19) update #7

    For a list of online exam FAQs and app download instructions for the National Diploma qualification, please click below.

     

    If you still have queries, please speak to your course provider in the first instance, or alternatively you can call our team on our office line 01772 429917 – please bear in mind that our staff are working remotely and therefore aren’t able to answer as many calls as usual, as the lines are diverted and can only be operated by a limited number of staff.

    Further guidance will be provided during the practice session tomorrow 10 July 2020, and therefore we only ask you to download the app as our team will be there remotely to explain how it works tomorrow and answer any questions you may have, so please don’t panic, our team are here to help!

  • A spotlight on Louise Belfield

    A spotlight on Louise Belfield

    This month’s Crowning Careers spotlight is on Louise Belfield, an NEBDN Trustee, who shares her career journey from dental nurse to lecturer in biomedical sciences.

    After I left school at 16, I went to college to do A-levels in English Language, Law, and IT. To this day I have no idea why. Halfway through the term I became sick and missed a lot of teaching. On return, I felt unable to keep up with the content and so I decided to defer and start afresh next term. In the meantime, I needed to earn some money, so I went to the jobcentre. I had no idea what I wanted to do and at 16 I was very shy. The advisor suggested I apply for an apprenticeship in dental technology. I thought it sounded interesting, and they were insistent, so I did. I worked as a trainee Dental Technician for 18 months and began to develop skills in crown and bridge work. During my time there, I began to wonder with increasing frequency about the patients on the other side of the lab tickets and their stories. I saw an advert in a local newspaper for a job as a trainee dental nurse, and I thought that it would be a brilliant opportunity to be more involved with the patients.

    I trained as a dental nurse in a small mixed NHS and private practice and went to night classes every Tuesday. I loved my course and had the most wonderful course providers. In 2003 I gained my NEBDN qualification and I was over the moon to become a qualified dental nurse. My practice was wonderful; we were a close-knit team, and everyone was supportive of each other. The dentist I worked with was an inspiration. He supported me through my training and involved me in his treatment planning and diagnosis processes and would ask for my comments on radiographs. I felt so valued and included as part of the care team and was very happy. One of the most important things he did for me was to take me on his CPD courses, and it was one of those courses that changed the direction of my career.

    I listened to the provider talking about the links between periodontitis and diseases elsewhere in the body, like heart disease and diabetes, and how the bacteria that live in the mouth might link them together. For months after, I dwelled on that idea, and considered what it might mean for our patients; what might to we be able to advise if we knew more about it? Impatient to wait for the research to filter through to practice, I wanted to be part of the driving force, investigating how oral bacteria could have such a fundamental impact on our general health. To do this I decided I had to go to university. With a heavy heart, I left my practice to embark on a new chapter in my life, but I knew I was not leaving my profession behind, I brought it with me.

    Applying to university was exciting, but of course having no A-levels meant I was not eligible to apply for direct entry into a degree programme. I found a degree in Human Biosciences which had a Foundation Year built in, which accepted my dental nurse qualification, along with my GCSEs and work experience for entry. Whilst I was studying, I continued in the profession I loved by working as a bank dental nurse for the local hospital trust. Through this, I got to work with some inspiring, brave, kind, caring, and resilient people in an incredible service. I worked in emergency Dental Access Centres, special care clinics, did domiciliary and school visits – sometimes in the mobile dental surgery van. I also worked for a local NHS weekend on call service, predominantly on reception, and had a part time job in a local practice which I used to fit in around lectures. It was tough working so much and studying for a degree, but with no other financial support it was up to me to manage my time and studies.

    In my final year of university, I focused on my passion for dentistry directly. I had become fascinated with the immune system and it was my favourite subject by far, even while most other students didn’t like it, it captured my imagination in the same way that the links between periodontitis and general disease had done in that CPD course. Moreover, this was the missing link, and I knew that understanding the immune system was vital to determining how oral bacteria interacted with the rest of the body. For my dissertation, I ran experiments and studied how immune cells responded to oral bacteria. I quickly developed a passion for research. I graduated from my undergraduate degree in 2008, and I finally had the tools to investigate the questions that had been burning in my mind for years. I applied to study for a PhD investigating the role oral bacteria played in changing how the immune system behaves in oral diseases. I concentrated on periodontal disease and oral cancer.

    During my PhD, I was able to meet other people with similar research interests. I attended scientific conferences and became an active member of the British Society of Oral and Dental Research. I served as an Early Career Researcher representative on the committee and served a similar role on the Oral Microbiology and Immunology Group committee. I graduated with a PhD in 2013. I am now a lecturer in biomedical sciences at a UK Dental School and have been able to develop my skills in education, particularly in science curriculum and assessment. I completed a post-graduate certificate in clinical education in 2013 and I am a Senior Fellow of the Higher Education Academy. I continue to study oral bacteria and their effects on the immune system and general health, working in a multidisciplinary team of scientists, dentists, and medical professionals, and I am proud to represent dental nurses. I am incredibly grateful to organisations like the Oral and Dental Research Trust who have recognised the value of Dental Nurses in research, and award funding specially for DCPs, which have allowed me to continue my research.

    Over my career so far, three key themes have really stuck out for me
    • The importance of scientific discovery on the impact of oral bacteria on general health
    • Career progression and research opportunities for dental nurses
    • Inclusivity and access to higher education, especially for those who have not come a traditional route into university.

    I continue to represent dental nurses in organisations like the BSODR, and the Association of Science Educators in Dentistry, and have fought to develop fair access to higher education for anyone, and particularly championing the value that a dental nursing qualification and experience can bring to higher education. Through my own experience, I remain dedicated to celebrating, advocating, and promoting the breadth of opportunities for dental nurses, and what our unique, extensive skills and experience can offer in a range of settings. I continue to be inspired by the dental nurses’ stories that I hear through NEBDN and local networks and remain in admiration of those carving their own paths in our challenging, rewarding profession.

  • Online assessment (COVID-19) update #6

    Online assessment (COVID-19) update #6

    Following recent updates to our course providers and candidates, we are pleased to announce that we will be operating some of our exams online! Therefore, we have extended the closing date from 12 June to 19 June for confirmation of exam entry.

    New online exam dates:

    • The online National Diploma written exam Thursday 23 July 2020
    • The online OSCEs will take place over multiple dates as follows: 18, 19, 25 and 26 September 2020

    If you do not wish to take the online exam, please inform your course provider to ensure you remain registered for the November 2020 written exam or January 2021 OSCE.

    Course providers have been sent further information on how to support their students, and candidates have been emailed details of the exam requirements needed in order to access the online exams.

    We have also included an FAQ guide below which we hope you will find useful. This document will also be updated regularly. FAQs guide.

    If you haven’t received an email from NEBDN please check your junk/spam folders. Alternatively, please get in contact with us at info@nebdn.org 

    For candidates sitting a Post-Registration exam 11 September 2020, further updates will be communicated in due course.

  • Post-Registration exam results – March 2020

    Post-Registration exam results – March 2020

    All March Post-Registration examination results were sent by email 30 April to course providers only – not sent to home addresses as per our normal procedure due to remote working. To avoid delays, the email from us also included individual result letters for distribution to candidates. Candidates can receive their results by calling or emailing their course provider directly, but please allow up to 5 working days (Friday 8 May) to receive your results letter by email, due to the capacity of candidates in each class.

    For those who have passed:
    We have included information in the pass letter that your qualification certificate will follow as soon as we are able to safely return to head office. We have also included information of how to order the qualification badge, via downloading the order form on our website.

    For those who have failed:
    We have included information in the fail letter of how to apply for a clerical check via downloading the form on our website. Candidates will automatically be entered for the next exam, as long as their Record of Competence is still valid.

    We appreciate that some course providers may not have received candidate results yet due to an ICT error. If you have not received candidate results, please contact us via assessmentandawards@nebdn.org 

    We understand your frustrations and we are working continuously to rectify this. We kindly ask you to be patient and bear with us whilst we work to support our course providers and candidates, as these are unprecedented circumstances we are working in.

  • Life as a key worker through COVID-19

    Life as a key worker through COVID-19

    This month’s Crowning Careers spotlight is on Dorota Mela, who shares her experience as a Dental Nurse working through Coronavirus (COVID-19).

    Dental nursing wasn’t something that I planned to do, it just happened in my life. 20 years ago, when I was young, and not sure what I wanted to do, my friend gave me a leaflet about a dental nursing course run by a local medical school. It seemed like a good idea at the time and my plan was to do it till I figure out what I wanted to do with my life. 20 years later I’m still working in dental nursing, not because I’m still unsure on what I want to do, but because I love it.

    I completed my qualification in Poland in 2000, where I spent some time working in private surgeries. In 2009 I moved to the UK, where I built my experience working in NHS and private practices. Currently I work for the Primary Care Dental Service in the University Hospitals Bristol Trust, as a Float Dental Nurse, Band 4. Recently, after successfully passing my Oral Health Education NEBDN exam, I’ve been offered a place in the Oral Health Promotion team in Bristol. During the weekends I usually help the out of hours team as a dental nurse, but now due to COVID-19 this role is on hold to help me focus on my main job.

    In Primary Care Dental Service, I usually work between seven different clinics located around Bristol, where the leading group of patients are primarily older patients that are medically compromised, or patients that have additional needs and who struggle with access to General Dental Practitioner (GDP) practices. As a dental team we don’t see as many patients as standard GDP practices, but treatments are usually more severe, so we need to be focussed and present. We are expected to be flexible, resourceful, and dedicated, which has helped me in adjusting to my new situation working during COVID-19.

    Working in the COVID-19 pandemic has been challenging and was scary at the beginning. The community service where I work has been transformed into Urgent Dental Care (UDC) hubs. No one I know has gone through anything like this, it’s a new situation. With all the news articles around COVID-19 highlighting the potential risks of infections, this has built up fear and created lots of questions from patients.

    Each day we face a lot of new challenges, but with guidance and advice from the dental hospital, we manage to create a safe working environment. There is a limit to how many patients we can see daily to deliver safe treatment, so spaces are allocated very carefully to people who really need urgent dental help, which is a big challenge and responsibility for triaging dentist, as we all know what we would consider to be urgent treatment doesn’t always meet patients perception of immediate need. We work in small groups which includes a treatment coordinator, dentist and two nurses. As a team we have increased our focus on communication. This part has become more critical now than ever, to ensure additional requirements whilst working around COVID-19 are met safely and follow the latest guidance. Before taking patients to surgery, we all have a small briefing to cover any government/practice updates. Hence, everyone knows exactly what treatment they can expect and what kind of equipment is going to be needed. The whole patient journey through to treatment is planned well in advance, to be as prepared as possible.

    For me personally, all of this was a very scary experience to start with, we all felt the same, and even now there is an element of stress, but every single patient seen in the hub is giving me more confidence and assurance in the service we are providing during this difficult time.

    There is no less or more important job to do, we all must rely on each other’s professional judgment. It’s phenomenal how this has created a special bond within the team. It’s given a new level of trust and solidarity to each member. For me, the most essential aspect of my job now is efficient communication. Every day I learn something new, so I try to pass my experience to others, and they do the same. The morale is much stronger than usual and the fact that that every single patient who I see in the UDC hub really appreciates my work, helps a lot. People have been sending cards and other small gestures alike to show their gratitude. It shows me that we are still as needed here as we were before the pandemic and will be after it all is over. Finally, I believe that we will fight COVID-19, and I’m proud to be part of the history. It is a truly rewarding experience and I hope to bring some positivity to dental nurses redeployed or thinking of volunteering their time.

    The below links include volunteer, paid and redeployment job roles.

    https://www.england.nhs.uk/coronavirus/returning-clinicians/dental-professionals/

    https://www.gdc-uk.org/information-standards-guidance/covid-19/covid-19-latest-information/covid-19-latest-guidance-for-england

    https://www.goodsamapp.org/NHS

  • Coronavirus (COVID-19) update #5

    Coronavirus (COVID-19) update #5

    To support our stakeholders during these unprecedented times, we’ve made some changes to our examination timetable 2020/21. Our key focus is to provide candidates and course providers with as much stability as possible and provide a solution with minimal disruption to the services we can provide.

    New dates:

    National Diploma written exam:

    7 November 2020 (was 4 April 2020)

    National Diploma OSCE exam:

    22-23 January 2021 (was 12-13 June 2020)

    electronic Record of Experience (eRoE):

    For those currently completing an eRoE for the November examination, we have already extended the deadline to 7 November.

    To accommodate the amount of candidates sitting an exam and to avoid further delays, we have made the decision to upscale on the above dates which were already booked with our exam centres and suppliers. Please bear in mind we only know as much as you do, and all dates are subject to change based on the government guidance.

    Post-Registration written exam:

    11 September 2020 – this remains the same

    Record of Competence (RoC):

    Completion of the RoC will be extended to the 28 February 2021 (this is a revised date for the candidates sitting September 2020). Candidates will therefore still be expected to pass their written exam and complete an RoC. Qualification achievement will only be issued at the point of successfully completing both. For those redeployed across the NHS, we will be working alongside your course providers to monitor the situation directly affecting you.

    We are liaising with the General Dental Council to ensure that standards are not compromised and that candidates meet all the learning outcomes. Our QA team will continue to work closely with course providers to understand challenges, provide support where possible and ensure candidates work isn’t compromised and is completed to a satisfactory standard.

    We are hopeful that postponing to the above dates provides you with reassurance that our exams are still going ahead and provides candidates with additional time to revise and prepare.

  • Coronavirus (COVID-19) update #4

    Coronavirus (COVID-19) update #4

    We understand that course providers, candidates and employers will have a wide range of queries at the moment in regards to upcoming exams. We appreciate that these are unprecedented times and are trying to support our stakeholders as much as possible.

    In regards to the September Post-Registration examinations and the associated closing dates, please be assured that we are actively reviewing these and will be in touch with you as soon as we have a further update.

    As our head office team are working out of the office and are trying to deal with calls as quickly as possible, we would ask that you refrain from calling in regarding the closing dates.

    We will be in touch with you shortly in regards to these.

  • A spotlight on Hannah Grieves

    A spotlight on Hannah Grieves

    This month’s Crowning Careers spotlight is on Hannah Grieves, an NEBDN course provider, who shares her journey from Dental Nurse to Development Manager.

    My career in dentistry started as a trainee Dental Nurse with a small independent practice back in 2005. I qualified with NEBDN in 2006 and went on to gain my Fluoride Application certificate. I always had a passion for dental nurse training and soon began training all new dental nurses within the practice and supporting with their qualifications. Seeing them develop into confident qualified dental nurses gave me such a buzz.

    The practice was eventually sold to a corporate company in 2014. This opened a whole world of opportunities for me. A role was soon advertised for a Patient Care Trainer to cover the area of 12 practices, I didn’t hesitate to apply for it. I was successful in the application and I enjoyed the role for four months. I travelled to the practices and inducted the new trainee dental nurses and managed their training.

    Eventually a job became available in the area for a dual site practice manager. I applied for it and leading up to the interview I spent my spare time learning elements of the role, reading up on CQC manager registration and doing anything that would help me on the day. I was offered the role and honestly it was one of the best moments of my career.

    I began my journey with {my}dentist in 2016, when I relocated to the North East and was offered two wonderful practices to manage. In 2017 the role of Dental Nurse Trainer for the North East & Scotland was advertised by the Academy team and I didn’t hesitate to apply. After being in the role for nine months I was asked to take on the role of Regional Training Partner, were I was involved in the delivery of workshops for Practice Managers. Alongside this the Academy enrolled me onto a Learning and Development level 3 qualification, which I completed at the end of 2018.

    I took over the role of Dental Nurse Development Manager for {my}dentist in October 2018 and I must say it’s the job I have the most passion for. The role is brand new to the business and I was over the moon to be given this opportunity. It combines my love of training and developing dental nurses with managing a team. I am now also an examiner for NEBDN, which I really enjoy doing and find very rewarding. I would recommend this to any qualified dental nurses who have a passion for training and supporting trainees.

    Since joining the academy, I have never looked back. We are a fantastic team, and everyone is so passionate about learning and development. {my}dentist really does support the development of their employees and I couldn’t be prouder to work for them.

    Dental nursing has always had my heart, and to anyone reading this I hope I have inspired you to take opportunities and develop. If I can do it so can you.

    If you’d like to view current job posts click here 

    If you’re interested in becoming a trainee dental nurse click here

  • Coronavirus (COVID-19) update #3

    Coronavirus (COVID-19) update #3

    In response to the challenge of Coronavirus (COVID-19), the National Examining Board for Dental Nurses is continuing to operate and provide you with guidance on our exam processes and operational duties via our website, social media pages, newsletters and email where applicable. We have a continuity plan in place for these types of scenarios, and our staff can work from home with access to applications and phone lines needed for the business to run.

    The health and wellbeing of our staff and stakeholders is our main priority, so we can continue to support course providers and their students.

    For face to face meetings and audits which involve customers and our suppliers, we will follow the guidance of the government and hold these via conference calls or video calls.

    We are currently reviewing upcoming events and exams we have planned for 2020/21, and with this in mind, we are postponing the upcoming National Diploma written exam 4 April and the 12-13 June OSCE practical exam. These exams are estimated to be taking place on the below dates.

    Proposed dates:
    National Diploma written exam estimated late July/August 2020
    National Diploma OSCE practical exam estimated late September/October 2020

    More information will be published as part of our continued updates.

    If you have any questions or concerns, please speak to your course provider directly.

    We are monitoring guidance daily from the World Health Organisation, NHS and the Government, and will update you accordingly should anything change. Please stay safe.

  • Coronavirus (COVID-19) update #2

    Coronavirus (COVID-19) update #2

    Our upcoming exams for the March Post-Registration qualifications are still going ahead as planned. Further 2020/21 exams will be monitored alongside the government guidance and severity of the virus across the UK, with the safety of staff, exam teams and candidates in mind. Hand gels will be supplied at our exam centres where possible.

    Should a candidate be identified to have the Coronavirus, we will allow the candidate to be deferred to the next exam date as part of our Exceptional Mitigating Circumstances (EMC). The EMC form will have to be returned to NEBDN alongside evidence of the illness such as a letter from a medical professional.

    If you have any questions or concerns, please speak to your course provider directly.